About the Dominion Energy Heat Pump Water Heater Shop 

The Dominion Energy Heat Pump Water Heater shop enables eligible customers to purchase heat pump water heaters with instant rebates provided by Dominion Energy. Only eligible customers qualify for this offer. 

Customer Eligibility  

Customer eligibility is defined as residential customers with a valid Dominion Energy account who have not received a water heater rebate previously. Any customer mischaracterizations to receive incentives or fraudulent behavior can be prosecuted to the fullest extent of the law.  

Dominion Energy Heat Pump Water Heater Shop Administration 

TechniArt powers the Dominion Energy Heat Pump Water Heater Shop. TechniArt is a third party authorized by Dominion Energy to administer this Heat Pump Water Heater Shop on their behalf, acting as its agent.  

TechniArt’s customer care, fulfillment, and order processing teams may interface with you to help process your order, answer questions, and provide needed support. Customers are expected to treat all team members respectfully and courteously, refraining from using abusive, offensive, or discriminatory language and behavior. Customers are encouraged to communicate any concerns, feedback, or complaints constructively and professionally. Disagreements or dissatisfaction should be expressed calmly and respectfully. 

All transactions will appear on your credit card statement in reference to TechniArt.